✦ Pastel Puzzles

A little helping hand

Let’s get you playing.

For help with any Pastel Puzzles app, email sebastianmraz@gmail.com.

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Good to know

Can I play without internet?

Yes. Puzzle generation, gameplay and saved progress work offline. Advertising needs a connection and the required privacy permission.

Where is my unfinished game?

Tap Keep playing on the Play screen. Each app saves one active game until you finish it or choose to replace it. Leaving the app does not end the game.

Does progress sync across devices?

No. Each app’s progress is local to that installation. Your device backup may preserve app data, but we do not operate a sync service.

How do I change advertising choices?

Open Settings → Ad privacy choices when available. The form requires a connection. Ad availability also depends on Google’s service and your privacy choices.

Why didn’t my reminder arrive?

Allow notifications in iOS Settings, check Focus settings and confirm that the app’s reminder switch is on. Notification delivery is managed by iOS.

How do I reset progress?

Open Settings → Reset my journey and confirm. The current board and achievements reset. A local recovery copy can remain in app storage; removing the app removes its local storage.